Can I suspend my account for three months?
Solved
Is it possible to suspend my account?
Best answer by Chelsey D
Hi John,
Thanks for your question and posting in the Lucid Community! While we don’t have an option to suspend subscriptions, customers can always set their subscription to cancel any time. Cancellations take effect at the end of a paid period. We do offer a monthly billing cycle in most regions*. You can update the billing cycle for your plan by going to the Account Settings > Plans & Billing section and selecting the 3-dot menu to the right of the product subscription you wish to adjust.
You can view this Lucid Help Center article for more details about how to cancel your subscription, or this Lucid Community post answer for more details about adjusting your billing cycle. If you have more specific questions, feel free to submit a support ticket to our billing team using this form. Thanks!
*Monthly subscriptions are currently not available in India - see this post for more information.
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+5Hi John,
Thanks for your question and posting in the Lucid Community! While we don’t have an option to suspend subscriptions, customers can always set their subscription to cancel any time. Cancellations take effect at the end of a paid period. We do offer a monthly billing cycle in most regions*. You can update the billing cycle for your plan by going to the Account Settings > Plans & Billing section and selecting the 3-dot menu to the right of the product subscription you wish to adjust.
You can view this Lucid Help Center article for more details about how to cancel your subscription, or this Lucid Community post answer for more details about adjusting your billing cycle. If you have more specific questions, feel free to submit a support ticket to our billing team using this form. Thanks!
*Monthly subscriptions are currently not available in India - see this post for more information.
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