Login Issue Not saved data

Hi ​@bbbhupender, thanks for posting your question in the Lucid Community!

1. What browser are you using? Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network?

2. Can you confirm if you’re using a VPN? Could you try disconnecting from your VPN (if applicable)?

Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

If that doesn’t resolve the problem, can you please send the following information so I can take a closer look?

• A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thanks in advance for your help and patience!