Question

[Bug?] Screen appears blank when trying to link to google sheet

1 reply
40 views
Translate All

data linking

Lucid support team

Hi @aakbar, thank you for posting in the community! Could you please try the following troubleshooting steps to help us narrow down the potential cause?

Could you try this in a private or incognito window? For help with opening an incognito window, please see this community post (in English).
Can you try connecting to a different network or disconnecting from your VIP (if applicable)?

If those don’t resolve the problem, can you please share a screenshot of the associated Javascript Console output after reproducing the issue? You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thanks in advance for your help and patience! Please let me know if you have any questions.

Translate

Create an account in the community

Log in to the community