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🍁 September 2022 Community News 🍁

  • September 12, 2022
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Micah
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  • Lucid community team
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Hello Lucid Community! As we close out the summer we’re excited to share a new webinar  several help center articles and some important bug fixes. We also highlight a brand new set of feature requests–keep them coming! Let us know what you’re working on and what we can help you with below. 

 

✨Most Popular Conversations

Here are the Lucid Community’s most popular posts from August! Check them out and keep the conversation going by asking a question or sharing a tip of your own.

 

πŸŽ‰Implemented Feature Requests

We heard you! Check out the latest changes to our products that you’ve been asking for:

  • Need to send someone to a specific piece of content for review? Do you want them to focus on a specific section of your Lucidspark board? We’ve made that even easier with the ability to share a link to a specific frame on your board. Learn how in our Frames article from the Lucidspark Help Center. 

 

πŸ“…New Events and Opportunities

Documentation can be your company’s competitive advantage! Hear about best practices for documentation upkeep helpful framework and templates and expert advice on using the Lucid Suite as a single source of truth in our next webinar on September 29th – Effortless documentation: Building a living blueprint for your business

 

✏️Top Feature Requests

The Lucid Community’s current most popular feature requests! If you’d like to see these in the future add your thoughts to our Lucidchart Lucidspark or Lucidscale feature request form. We’d also love to see your tips and workarounds in the threads linked below.

 

Product

Product Idea or Feature Request

1

Lucidchart

View document without creating new version in Revision History

2

Lucidchart

Reposition text around object

3

Lucidscale

Query for custom work items

 

For more information on how these feature requests are used please refer to this β€œWhat Happens to My Feedback?” post

 

πŸ“° New Help Center Articles + Community Posts | Lucid Support Team

Peruse the latest changes to the Help Center and tips and tricks from the Lucid Support Team to stay up to date on your favorite features! 

  • Explore the powerful new addition to the Standard shape library–the Diagram Key–to bring additional clarity to your diagrams. Learn more about this beta feature in the Diagram Keys article

 

πŸ—οΈBug Fixes

Our development team has been hard at work! These issues are now resolved and you should be able to use these features without issue. 

 

Issue

Details

Status

1

Admin panel fails to load

Likely related to an issue with the DNS entries for the new subdomain we are using for the Admin Panel (admin.lucid.app)

Resolved 8/31/22

 

 

πŸ”Known Issues

Our development team is aware of the following issues - follow the threads linked below to stay tuned for updates!

 

Issue

Status

Details

1

Hotspots not functioning for documents embedded in Confluence

Under investigation

Links function normally within the Lucidchart editor but fail to open when the document is embedded in Confluence

2

Non-Latin alphabet exporting issues

Under investigation

Text exports successfully to PDF but isn’t recognizable by PDF viewer 

2

Can’t multi-select objects using ctrl+left-click and drag

Reported

Workaround: Use ctrl+left-click to select additional objects individually

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