Skip to main content

LucidChart Manage - Publish/Embed options missing under 'Share' function

  • March 4, 2021
  • 1 reply
  • 4 views

Madhumithaa V

I want to set auto-refresh of my underlying Google sheet data set linked to an Org Chart document however 'Manage Refresh' option is missing on the UI under 'Manage Data' panel

Comments

Ashley C
Forum|alt.badge.img+10
  • Lucid support team
  • 152 replies
  • March 4, 2021

Hi Madhumithaa 

Thanks for posting your question in the community! This could be due to a couple factors.

  1. Data refresh is available to Enterprise accounts only. You can read more about Account Types here.
  2. If you're on an Enterprise account it's possible this is a setting that is disabled by the account owner in which case you can work with them (or your internal IT team) to get it enabled.

I hope this helps!


Reply