Hello Lucidchart Support,
I’m reaching out because I’m experiencing issues with layers in my organizational chart. The chart was initially created using an Org Chart template in Lucidchart, and I imported an employee list via Excel. This worked well, as the Employee and Manager ID columns were automatically assigned to the correct teams.
The chart itself is quite large, and I’ve been trying to use layers to organize it better for embedding purposes. However, I’ve run into a few issues:
Problem:
- When I try to assign individual employees to specific layers, I cannot add just one person without also adding the entire chart.
- I believe the chart might have been created using Smart Shapes, as I imported all employees in one dataset. I suspect this may be causing the issue.
- I’m unable to separate individual employees from the group when working with layers.
Could you confirm if Smart Shapes are being used in my chart, and if so, provide guidance on how to assign individual employees to layers without affecting the entire chart?
Your assistance would be greatly appreciated. Thank you!
Best regards,
Batiz Levente
SW Nürnberg