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Lucidscale notifications not working

  • January 14, 2025
  • 3 replies
  • 34 views

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When either updating the data source (Azure in my case) or refreshing the models the notifications that pop up at the bottom right no longer display any useful information as shown above.  Is this just me or a bug?

Best answer by Shantel Gillette

@DaveR,

That is useful context. I’m not aware of any recent changes that would cause this, and to me it sounds it may be related to that previous interaction. I’ve requested that we convert this post to a ticket so we can help with your account specific needs. 

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Shantel Gillette
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Good morning ​@DaveR

I’m unable to reproduce the issue you have described. Would you be open to clearing cache and cookies and doing a hard reload on the page to see if the issue persists? 


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  • Author
  • 3 replies
  • January 14, 2025

Hi Shantel,

Yes I’ve given that a try and it hasn’t made any difference.  I have also tried it from another computer to completely rule out anything local and I’ve had the same issue so it would appear to be linked to my account.

It did start happening after a recent support ticket to address an issue syncing data from a particular Azure Subscription, but that may be unrelated.


Shantel Gillette
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  • Lucid product team
  • 236 replies
  • Answer
  • January 14, 2025

@DaveR,

That is useful context. I’m not aware of any recent changes that would cause this, and to me it sounds it may be related to that previous interaction. I’ve requested that we convert this post to a ticket so we can help with your account specific needs. 


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