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Formating changed and I do not know how to fix it

  • February 18, 2020
  • 1 reply
  • 4 views

Rick101

When printing the size varies between pages.  1 diagram will be full page the next one will be 1/4 the page.  I do not know how it happen.  Change from when I logged in  I can show you  if you can remote into my laptop and I can do a print preview and show what changed

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Tate S
  • Lucid support team
  • 157 replies
  • February 19, 2020

Hi Rick

Thanks for posting in the community! If you haven't already I'd recommend taking a look at our Print your Diagrams help center article. If you are still having trouble please reach out via support@lucidchart.com and include the following information:

  • The URL of the document(s) affected.
  • A description or screenshot of the print settings (pages paper size page format scale alignment etc.) that you have selected to print with.
  • A screenshot or description of what does not look correct about the printed document.

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