I was using the free version and my chart went over 60 items so it prompted me to get a paid account. I paid for the basic one bc I dont need to use Visio. Now it says that I only have persmission to read/view only. How do I get it back to where I can edit the document?
Solved
Can't edit on my premium Lucid account
Best answer by Ashley C
Hi Kim thanks for posting your question in the community. I saw that you submitted a ticket to our support team for help with this issue. Please let us know if you have anymore questions.
I am using the iPad app
+10Hi Kim thanks for posting your question in the community. I saw that you submitted a ticket to our support team for help with this issue. Please let us know if you have anymore questions.
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
