We recently migrated all users, in okta, to a new domain. I know see accounts in both domains in Lucidcharts. Can I work with support to update all users to the same domain?
Solved
Domain Migration
Best answer by Quadeshia
Hi
Thanks for following up in the community regarding your concerns. We are pleased to support you.
We are working to create a Support ticket on your behalf. Someone will be in contact with you soon via the email address that is associated with your Lucid account. Please refer to that email for further correspondence.
Again, Thank you! :)
+3Hi
Thanks for following up in the community regarding your concerns. We are pleased to support you.
We are working to create a Support ticket on your behalf. Someone will be in contact with you soon via the email address that is associated with your Lucid account. Please refer to that email for further correspondence.
Again, Thank you! :)
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
