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How do I see when was a license assigned to a user on my account?

K
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I need to see WHEN a license was assigned to an associate  (date).  HOW do I find this information?

Best answer by Ambar D

Hi ​@klcarter44, I’m sorry for any confusion. In case this deals with any private account details, I’ve sent your request to private support ticket. It appears that our support team has responded to your request via email, and you can continue to expect a quick response to the email associated with your Lucid account.

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Ambar D
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  • Ambar D
  • Lucid community team
  • March 7, 2025

Hi ​@klcarter44, since this deals with your personal account information, I am directing this to a private support ticket to get you taken care of. The team works through tickets in the order they are received, and you can expect a quick response to your email associated with your Lucid account. Please refer to that email for further correspondence. 

K
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I’m not sure I understand.  I am using an account through my corporate enterprise subscription.

Ambar D
Forum|alt.badge.img+8
  • Ambar D
  • Lucid community team
  • March 7, 2025

Hi ​@klcarter44, I’m sorry for any confusion. In case this deals with any private account details, I’ve sent your request to private support ticket. It appears that our support team has responded to your request via email, and you can continue to expect a quick response to the email associated with your Lucid account.

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