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License request by viewer - annoying issue

  • March 29, 2018
  • 1 reply
  • 7 views

Saeid G

Dear

I have business users without license. It means that they can view but no changes allowed.

Every time they access the chart or push buttons ...  they generate a license request. 

It is very annoying for the business users. 

How can I (administrator) disable it ?

 

Regards Saeid

Karsten B
Forum|alt.badge.img+3
  • Lucid support team
  • March 29, 2018

Saeid

Thanks for posting.  There is not a way to turn this off.  The requests are not generated automatically.  These users are hitting the license request button.  Likely it is because they wish to edit the document.  


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