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Laser pointer does not work while presenting


When I present a document the laser point looks to be active after I click the laser pointer button, but when clicking it changes to the document moving hand and simply moves the document. I’m on a Mac in Chrome. Any tips?

Best answer by Michelle S

Hi ​@CodyW , 

Thanks for posting in the Lucid Community! Can you please send me a screen recording so I can better understand the issue you are experiencing? 

Thank you!

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Shantel Gillette
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Good afternoon ​@CodyW,

I am also on a mac/chrome combo, and I’m not able to replicate this. Can you try opening the document in an incognito window and see if the problem persists?


  • Author
  • 1 reply
  • April 3, 2025

Yes, same in incognito. What happens when you click and try to use laser pointer in present mode? Can I submit a ticket somewhere for someone to take a look?

 


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  • Lucid support team
  • 76 replies
  • Answer
  • April 4, 2025

Hi ​@CodyW , 

Thanks for posting in the Lucid Community! Can you please send me a screen recording so I can better understand the issue you are experiencing? 

Thank you!


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