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July 22, 2024
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Dynamic Tables: Option to refresh all cards

  • July 22, 2024
  • 1 reply
  • 243 views

The sync option for a dynamic table adds / removes Jira tickets based on the JQL, but does not update the attributes for the cards already imported, this means that changes made within Jira do not show on the roadmap immediately. They do eventually update (not sure on the time period), but it would be good to include a “Refresh all cards” option so that group sessions can work on the latest data within Lucid.

Best answer by Preston H

Hey @JPToadstool, are you using Jira Cloud or Jira Data Center?

 

We have webhooks enabled with our Jira integrations and updates should be appearing from Jira within a few seconds in Lucid. If your webhooks are not enabled, then it will be minutes, and we do a hard refresh every 10 minutes

Comments

Preston H
Preston HAnswer
Lucid product team
July 22, 2024

Hey @JPToadstool, are you using Jira Cloud or Jira Data Center?

 

We have webhooks enabled with our Jira integrations and updates should be appearing from Jira within a few seconds in Lucid. If your webhooks are not enabled, then it will be minutes, and we do a hard refresh every 10 minutes

Preston Hunter - Product Manager - Lucid Software