Solved

copying shapes is copying notes too

Forum|Forum|2 years ago
January 31, 2024
5 replies
87 views

Hi

When building a process diagram in LucidChart, and I click one of the purple dots to add the next activity box, instead of just copying the same shape, it copies over the existing Notes as well. Can this be fixed?

Thanks

Best answer by Phillip W

Hey @Marisa B101 -- thanks for the reply and screenshot! So, if you’d like to simply add the new shape without the notes, it’s best to drag the line out instead clicking the node to copy a shape or create the entire diagram you’d like to have without the notes first.

Hope this helps!

Phillip W

Lucid support team

Hey @Marisa B101 -- thanks for posting! Care to send a screenshot of what you are seeing on your end?

M

Marisa B101Author

Phillip WAnswer

Lucid support team

Hey @Marisa B101 -- thanks for the reply and screenshot! So, if you’d like to simply add the new shape without the notes, it’s best to drag the line out instead clicking the node to copy a shape or create the entire diagram you’d like to have without the notes first.

Hope this helps!

C

Chloe

Lucid product team

Hi @Marisa B101! I’m a Product Manager here at Lucidchart — thank you so much for flagging this concern. We have added it to our list and I can let you know when it’s fixed! In the meantime, Phillip has articulated our best workaround.

Thanks again!

M

Marisa B101Author

Thank you so much, Chloe!! Appreciate your help on this! I’m using Phillip’s workaround in the meantime

Thank you

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