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Chris A101
February 24, 2018

confluence plugin (enterprise account) with ghostery active doesn't work

  • February 24, 2018
  • 1 reply
  • 27 views

Hi If I leave ghostery (tracker protection) then lucidchart is all but unusable as it continually asks me to login.  Ghostery is blocking the Google Tag Manager (whatever that is) Google and Kismet Analytics and Google+ platform.  None of those have anything to do with Lucidchart nor Confluence why do they stop lucidchart from working correctly.

Also as we have an enterprise account what are you doing tracking us?

 

regards

 

Chris Allison

    Comments

    Karsten B
    Lucid support team
    February 26, 2018

    Chris

    Thanks for posting.  Ghostery (and many other similar browser extensions) disables your cookies.  These cookies store your authenticated login info and are necessary to keeping you logged into our site.  We use limited tracking to better understand our customers use of the product in order to improve their experience and to improve the product.  Please let us know if you have any questions.