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Hi there


I use the Lucidspark whiteboards to tutor students online and I've been having an issue with WebGL.


I get a notification at the bottom of the screen that WebGL has been enabled and then all my writing on the whiteboard gets a weird paint splatter effect and sometimes becomes illegible.


I've been using Lucidspark for months now and this just started happening a couple of weeks ago. I've gone through all of the help docs and disabled WebGL in my browser settings and it still happens. Please help.


Hi Natasha


Thank you for posting in the Community! Turning off or disabling WebGL in your browser will not resolve WebGL issues within Lucidspark. 


You can disable WebGL within Lucidspark using this keyboard shortcut:



  • Cmd + Option + Shift + G (Mac)

  • Ctrl + Alt + Shift + G (PC)


Hope this helps!


 


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