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Bug 12/02: Users with "Edit" permissions unable to edit documents

  • February 12, 2025
  • 2 replies
  • 22 views

Zuzia S
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Hello Lucid Community,

A small number of users are currently experiencing an issue displaying documents as “View-only” despite users having “Edit” permission. As a workaround, we recommend opening your document directly from the Documents tab in your Lucid app.

Our Development Team is urgently looking into this, and we expect the issue to be resolved shortly. We’ll provide an update via this thread as soon as the issue is resolved. In the interim, our apologies for any inconvenience the issue causes.

Feel free to let us know if you have any further questions in this thread. Thanks for your help and patience!

Ria S
Lucid Legend Level 8
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  • Lucid Legend Level 8
  • February 12, 2025

Thanks for the notification ​@Zuzia S 


Zuzia S
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  • Lucid support team
  • February 12, 2025

Hi Lucid Community! 

Our development team was able to resolve the issue. If you continue to experience problems, please let us know right away using this thread. Thank you for your help and patience.

Cheers!


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