I received a request to join a group to review document, after I joined the group my prorated account balance was transferred to the user account that sent the request. The user also became the admin to my account and my account changed to unpaid account. How can this issues be resolve.
Hi
You are now part of that user’s plan, and they will manage the associated billing information. You do have an active license as part of this Team, so you can use the features available to you as part of this subscription. If you would like to be removed from this user’s account, you can reach out to the Account Owner to have them remove you. Please let me know if you have any further questions!
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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