If you are a business with a registered VAT, ABN, or GST number, you may add that valid number to your account to exclude the tax from your future invoices. If a VAT or GST number is not provided at the time of an invoice’s issuance, VAT or GST will be applied and will continue to be charged on future invoices until a valid number is submitted.

Note: This option is not available in all countries. Please refer to Lucid’s Taxation Help Center article for your specific country for additional details. 

To add an ABN, GST, or VAT number to your account for future invoices, follow these steps:

1. Click your profile image or icon in the upper-right corner of your Lucid account.
2. Click Account Settings.
3. Select Plans & Billing from the menu on the left.
4. Next to “Payment method”, select the three-dot icon .
5. Select Edit payment method.
6. Under "Payment method", select your billing country. 
7. If applicable, add your business’ ABN, GST, or VAT number to your billing information.
   • ⚠️ You will only see the text box to add the ABN, GST, or VAT number if this is supported in the country associated with your address. The box/field to add the number will only appear after the country has been selected.
     
     
8. Click Save changes.

If you have a valid VAT or GST number and are unable to add it to your account, contact Lucid Billing Support.

The instructions to add these numbers can also be found in our Help Center article, Taxation: Customer ABN, GST and VAT numbers.

❓Other Tax Questions

Some nonprofit and government organizations may be exempt from state or local tax. If you have a certificate of tax exemption specific to the state or local jurisdiction in which you are located, you can submit documentation for review and approval using this billing support form.

Need to update other invoice info, like the company name or address? See this post: ✏️ Updating invoice information