Hi,
I have a curly question.
My Lucid account and license was created under my corporate account and I use o365 to login. At some point my o365 account was enabled on a client’s environment to work on their documents.
For some reason, my account is now permanently pointing to my Client’s team. This means all charts I create are accessible via my client’s team environment.
I need my team allocation to point back to my own company as I will be using Lucid to complete work for other clients now. I cannot do this currently as those charts come under commercial confidence.
My questions are:
1- How can I be removed from my client’s team?
2- When I am removed from their team, will we lose the charts that were created on their environment? I have transferred ownership of the drawings to someone in their team.