Hello, 

Thank you for posting! Great question.

The transfer process only transfers documents created by the user, and does not include shared documents as those are owned by other users. Those shared documents will be retained under the users original account. 

Please let me know if you have any other questions.

Thanks @Mj Z . Apologies if I was unclear, however that is not relevant to my question. What I am asking is — If User 2 shares documents with User 1, and we deactivate User 1, will their account still retain the shared access to User 2’s documents? Say, if we reactivate User 1, will they resume access to those User 2 docs shared with User 1? Or would User 1 need to request access to User 2’s docs again? Thanks!

Hello, 

Apologies and happy to clarify.

If user 1's account is deactivated, they will retain access to documents shared to them by User 2 as well as other documents shared by other users. Upon reactivating their original account, User 1 can resume accessing the documents shared to them by User 2.

Please let me know if you have any other questions.