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Question

Document Expirey

  • March 20, 2024
  • 1 reply
  • 15 views

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Hello,

Upper Management in the company I work for it wondering why there is a 30 day expiry on all documents?

Any insight into this is greatly appreciated!

 

Brenden Cox

Support Engineer | Intelycare

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Emma B
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  • Lucid support team
  • 135 replies
  • March 21, 2024

Hey @BCoxIntelycareIT! Great question. 


There is a security setting in the Admin Panel of your account called “Expiring Share Links”. It gives admins on your account the ability to choose if newly created share links must expire, and after how long. 

Your admins likely have taken advantage of this feature. I would suggest reaching out to an admin if you would like to adjust this time period! 


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