I can’t seem to export any of my files…. I created an infographic (all different sizes), but I am not able to export it. I've adjusted the content scale, disabled infinity canvas, copied content to another page, and have tried to export in every way possible. It’s odd because I was able to export a couple of weeks ago?
Any (ASAP) help is appreciated! In a hurry for this task! :)
Best answer by ssahagun
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To make sure we are on the same page, please review this troubleshooting article. If this does not resolve your issue, can you please provide the following so I can assist you further?
Screenshots of any error messages you are seeing
A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Temporary Support PIN for this document. For more information on generating a Support PIN, check out this Help Center article.
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