Why I can't copy connectors going to assisted layout containers?

​@mpiatkowski it sounds like you might be experiencing a glitch with our software. We'd love to take a closer look. Would you mind contacting our Support Team via this form so that they can look into the matter for you? Including a screenshot or screen recording and a detailed description of the issue with the URL to your doc would be super helpful. Thanks in advance for your help and patience!

Hi ​@mpiatkowski, thank you for your post and I am sorry that you are experiencing issues, and thanks ​@aparrish for chiming in! Let’s try a few troubleshooting steps in this thread first to have a better understanding of the issue together. 

​@mpiatkowski I tried to reproduce the issue you are experiencing and I was not able to. 

Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Additionally, WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post. 

If the issue persists then, could you please provide the following information in order for me to have a look?:

• Screenshots encompassing the entire screen illustrating steps leading up to the issue.
• A temporary Document Support PIN for this document. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article:  Generate a Lucid Support PIN . 

Thanks for your help and patience!