Hi @chloe.miller,
Thank you for posting in the Lucid Community! Google sheet Lucid cards are bi-directionally synced. Changes made in Lucidspark will be reflected in Google Sheets and vice versa. Can you provide a screenshot of one of the cards that import incorrectly?
Could you try opening your board in a private or incognito window to see if the import and timeline issue persist? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post (in English).
If those don’t resolve the problem, can you please send the following information so I can take a closer look?
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).