Hi, main manu/bar (at the top, over de grid, horizontal) has just gone out!
I have tryed to get it back, unsuccessufully.
I cannot use undo option!
Please urgent help!
Thanks
Answer
Toolbar/Menu bar is not visible
+1Best answer by Catherine Fahidin
Hi
The menu has been moved to the ‘hamburger icon’ (aka the three bar icon) next to the status icon. You should be able to get the same menu by clicking this hamburger icon.
To get the undo → choose the ‘Edit’ and then you will see the Undo and Redo option there.
You can always use the short cut key as well: Ctrl+Z (for windows).
And if needed, you can always click on the ‘cloud’ icon, it will provide you with the Revision history (assuming you have the appropriate license), and you can always revert back to the version that you want by choosing the correct version history.
Hope this helps.
Catherine
+11- Lucid Legend Level 4
- Answer
Hi
The menu has been moved to the ‘hamburger icon’ (aka the three bar icon) next to the status icon. You should be able to get the same menu by clicking this hamburger icon.
To get the undo → choose the ‘Edit’ and then you will see the Undo and Redo option there.
You can always use the short cut key as well: Ctrl+Z (for windows).
And if needed, you can always click on the ‘cloud’ icon, it will provide you with the Revision history (assuming you have the appropriate license), and you can always revert back to the version that you want by choosing the correct version history.
Hope this helps.
Catherine
+1Hi, thanks a lot for answering.
Is it possible to fix it at the top, as it was before?
I do not understand why you change it, it was really useful.
Thanks
Alba
Hi
Thank you for posting in the community! This adopts the interface in Lucidspark and is part of our effort to align the user experience across both Lucidchart and Lucidspark. We also very much value your feedback! If you'd like to raise this with the product team, we'd love to see this as an idea in the product feedback space.
Please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.
If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.
Finally, for more information on how Lucid manages feedback via this community, take a look at this post:
+1 Adding clicks does not benefit the UX in this case. Moreover, making this a non-optional UI element combined with the lack of a complete set of keyboard shortcuts (or user-definable shortcuts) adds extra steps to the workflow.
I understand the desire to be consistent across different applications within the ecosystem, but they’re different applications for a reason; they do different things and have different UI requirements.
Hi
Thank you for posting in the Community! We completely understand your frustration. We’d love to make sure it’s captured. You can find this idea in the Product Feedback section of the community (filter by Topic Type = Idea). Please feel free to add any additional details and upvote the request.
Thanks again!
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