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The file menu bar has disappeared from Lucidchart, can anyone please advise how I can rectify this. I have tried clearing cookies, signed out of Lucid and signed back in and also tried opening in an InPrivate window but it is still missing. thank you...

 

Hi Jonathan, the file menu is now included in this dropdown menu next to the doc title.

 


Hi Lance, yes I had clocked this. I don’t understand why they have removed the file menu bar as it was much easier to navigate, having to use the dropdown is far less intuitive. Why fix something that isn’t broken!!!! 


I agree. This is a painful change. I gain a tiny bit of screen real estate in exchange for clicking 500 more times a day. At least give us the option to pin the menu bar back the way it was.


Hi ​@Jonathan.Downs  and ​@B Smith

Thank you for your feedback. Apologies for the frustration this has caused! The reason for this change is to help align the user interface across Lucidchart and Lucidspark. We also very much value your feedback! If you'd like to raise with the product team, we'd love to see this as an idea in the product feedback space. 

Please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

What happens to my feedback? | Community