Potential bug in Sequence Diagram layout using markdown in Lucidchart

​@jonathon.penberthy since this is a bug, please submit a ticket to our Product Support team.

Hi ​@jonathon.penberthy thank you for posting in the Community and thank you ​@aparrish for trying to help here!

​@jonathon.penberthy Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Additionally, WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post.

If the issue persists, could you please provide the following information?:

• A detailed description of the steps taken leading up to the issue, including the names of specific shapes and objects being used.
• A temporary Document Support PIN for this document. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article:  Generate a Lucid Support PIN . 

Thanks for your help and patience!