Loading and swiping through documents in Lucid

​@mon If you log in at lucid.app and add that URL to your home screen, you’ll have the same functionality as the app. That means that the functionality works better on a browser (not a downloadable app from a store), but you can still use it on your phone.

Here are the relevant articles that may be helpful:

• Use Lucidchart on the iOS mobile app
• Use Lucidspark on the iOS mobile app

Hi ​@mon, thank you for your post and thank you ​@aparrish for your help!

​@mon regarding files taking a time to load, could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Additionally, could you let us know whether the issue occurs for all files, or only particularly heavy ones? 

When it comes to swiping through Lucid documents, unfortunately, this isn’t currently supported in Lucid, but we’re very interested in your feedback and committed to continually improving our products. Please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

Cheers!