My license was recovered on 13th Oct, and about 3 days later, I get the license again.
But when I login in the lucidchart, I find that I can’t see all my previous document in past 5 years.
is there any way I can recover it?
Hi
To share more context: If you are a user on an Enterprise account as a part of the process of admins removing user’s licenses, your documents will likely be transferred to another team member. We recommend reaching out to your internal IT team or application admins about locating your documents and re-granting licenses.
Feel free to let us know if you have any questions!
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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