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documents are all missing

  • 3 July 2024
  • 1 reply
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HELP I logged in today and all my documents were gone. I also don’t have access to my team’s templates anymore, where did they go???

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Best answer by gwingate 3 July 2024, 20:50

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Hi @spencerr! It looks like you are a user on an Enterprise account and your editing license has been removed. As a part of this process, your documents were likely transferred to another team member. To ask about locating your documents or being re-added to your team, I would recommend reaching out to your internal IT team. 


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