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Copy and Paste charts from Lucid to Powerpoint

Forum|Forum|3 years ago
February 1, 2023
24 replies
2318 views

Hello

Whenever creating a chart Ive been able to copy and paste the chart directly from online to PowerPoint without needing to export anything.

Now whenever I copy and paste a chart it shows up as a blank box.

Now I have to export the chart to put it into the file which is actually a lesser quality.

I have the integration in PowerPoint not sure what happened.

Best answer by Ambar D

Hi @Stuarto, I am sorry that you are experiencing trouble with this. I can certainly understand your frustration here. Unfortunately, this functionality is not formally supported by Lucid, so copy/pasting is not guaranteed to result in the best experience since it does depend on both Lucid and Microsoft.

I would suggest utilizing the integrations we do have available. Do you have the integrations set up in your account? I would recommend setting up the Microsoft integrations shown in the Integrations Marketplace. Please let me know if you have any questions or concerns about setting everything up.

Additionally, if you would like to see the copy/paste into Word feature officially implemented and supported by Lucid, please feel free to leave your product feedback within the thread below. Upvoting the post below and leaving your comment there is the best way to indicate your support for this feature. The product development team actively reviews ides within that Product Feedback space as they research product enhancements.

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Stuarto

Yeah - that doesnt work - still cant copy. I have Office 2019 on one laptop and Office 365 (latest) version on another - both just give a blank - so pretty sure its something Lucid has done.

I have installed the add ins on both - neither works

I will evaluate Smartdraw and probably terminate Lucid - unfortunately - but I cannot work with something like this. This worked fine 2-3 weeks ago but now - nada.

Am guessing you going to lose a bunch of clients through this

Ambar D

Lucid community team

Hi @mhammo15 and @Stuarto, I can certainly understand the frustration with this experience and I apologize for any inconvenience. Unfortunately, this isn’t currently supported in Lucid.

We are interested in your feedback and committed to continually improving our products. If you would like to see this feature implemented and if you’re willing to share, we’d love to hear your feedback in the thread below. Upvoting the feature request below is the best way to indicate support for this feature!

For more information on how Lucid manages feedback via this community, take a look at this post:

M

mhammo15

Thank you Amber for your reply.

I did upvote this based on your suggestions and link.

I would like to point out this has been an onging issue with LOTS of comments regarding the same.

And as I noted, competitive products do support this feature.

I hope to see Lucid add this capability in the near future.

Kind Regards

Ambar D

Lucid community team

Hi @mhammo15, thank you for taking the time to upvote the post and leave your thoughtful feedback here! I can understand how this feature would be beneficial for you and many other users who have voiced similar concerns recently.

For anyone else who would like to see this feature implemented, I would encourage you to upvote the post below and leave additional feedback within the thread for our product development teams to review:

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