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Question

Can I show if a Jira ticket is in Lucid?

  • January 5, 2026
  • 2 replies
  • 37 views

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Hello everyone,

 

We have been using the Lucid/Jira integration sucessfully, but there is a feature that I don’t know if it exist somehow.

We would like to know or see in Jira if a ticket is used in a lucid diagram/s, so that we have two traceability from ticket to diagram and from diagram to ticket.

 

is this possible? if not, how can I create a feature request?

 

Thank you

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • January 5, 2026

Hi ​@AhmedMobarez 

Jira does not automatically show when an issue is used inside a Lucidchart / Lucidspark diagram. The integration primarily works in the direction of pulling Jira data into Lucid (For instance - importing issues, syncing fields), not pushing usage metadata back into Jira.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards


alison cheney
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  • Lucid community team
  • January 6, 2026

Hi ​@AhmedMobarez,

Thank you so much, Huma, for jumping in here! ​@Humas1985 is correct that Lucid does not support this specific feature. In Jira, the History will show what Jira user made changes to the card, even if that change was made in Lucidspark. However, it does not indicate which changes were made in Lucidspark, or link to the diagram.

We are very interested in your feedback and committed to continually improving our products. Please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if this specific feature has already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post: What happens to my feedback? | Community

Thank you for engaging in our Lucid Community, ​@AhmedMobarez!