Skip to main content

Is there an XLS or CSV template that can help build Account Maps if we don't have a Salesforce instance?

Hi Alison thanks for posting in the Lucid community - I'm happy to help! Our automatic Salesforce account map builder imports directly from your Salesforce instance so unfortunately it is not possible to upload a separate CSV. However we have many great account map templates that you can use without the Salesforce integration and you're able to use the Salesforce Account Map shape freely according to your needs with performing an import too. Two example templates include "Local account map"

and "Account map with table."

You're able to enter your own custom data and edit according to your needs. To find these and all other account map templates I recommend searching our Template Gallery for "Account map" by navigating to your Lucid home page > New > Lucidchart > Create from Template.

 

I hope this helps! Please let me know if you have any additional questions. 


hi @micah b101.  We use the "lead" object heavily at my company.  My administrator hooked it up where we can bring in Leads but it does not use the same shape as contact.  Is there a way to add a picture of the person to that shape or create a custom shape that uses data from "leads?"  thanks!


Hi @ryan.leventhal thanks for following up with question. I'm going to move your question to a support ticket so that we can take a closer look. Please keep an eye out for an email from our support team and someone will reach out to you shortly to assist. Thank you!


Can someone point me to a tutorial on how I can modify and add additional infromation to the contact details.   I am not integrating wiht SalesForce.  I jus tlike all the information that can be displayed here


Hi ​@DaveP

Thanks for posting in the Lucid Community! Sorry for the delay here. I am checking internally with our product team and will get back to you as soon as possible! Thank you for your patience as we look into this!


Hi ​@DaveP

Thank you for your patience. Unfortunately, the sales contact shapes that are not linked to Salesforce cannot be customized. You can still enter additional data such as phone number and email, but the contact details cannot be customized beyond phone, email, name, title, and department. However

 

We’re very interested in your feedback and committed to continually improving our products. Please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

What happens to my feedback? | Community