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Unable to sync with DevOPS


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Hi when trying to import from DevOps I see the following : 

 


​​​​​​Actions Done :
- log out and in again
- Unlink and link back with DevOps 
Create new chart and try to import there 

Non of these actions were succesfull
 

 

Best answer by Richard U

Hi ​@TimIshtar365.com , thank you for providing the console logs - the 401 error lines up with a known issue that we’re working on resolving with the ADO/Lucid Cards integration. We will update you here (and in your open support case, #5529700) as soon as this issue is resolved or if we need any further information from your end.

Please let us know if you have any questions in the meantime.

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Kyler G
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  • Lucid product team
  • April 4, 2025

Hello,

This is a known bug that has been appearing recently. Do you know if any logs appear in the console? We are still working on finding the root cause so any information might be helpful for us to track it down. 

Kyler


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Hi 
Here’s the log from the console /

 

 


Richard U
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  • Lucid support team
  • April 14, 2025

Hi ​@TimIshtar365.com , thank you for providing the console logs - the 401 error lines up with a known issue that we’re working on resolving with the ADO/Lucid Cards integration. We will update you here (and in your open support case, #5529700) as soon as this issue is resolved or if we need any further information from your end.

Please let us know if you have any questions in the meantime.


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