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Idea

New to Lucid feedback on Documents and functionality

Related products:LucidchartLucidspark
  • December 18, 2024
  • 2 replies
  • 8 views

I have a few things I think would make the software better. 

  1. It isn’t easy to organize the files. They don’t map to my document libraries and it isn’t super easy
  2. I don’t like how the links out to documents look. It isn’t easy to see where the links are and where they go. It could be more obvious.
  3. Please consider adding directions for your quick start guide to show people how to move through the documents more easily. It took me several hours of using the software to realize that I could right click and drag around the document. I’m so used to scrolling through the documents with my mouse wheel and then using ctrl+wheel to zoom, that the mouse wheel to zoom as default is distracting. Honestly, if you could pivot that functionality, I’d really recommend it.

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  • Lucidite
  • December 18, 2024
dstringer :

On behalf of my customer: I have a few things I think would make the software better. 

  1. It isn’t easy to organize the files. They don’t map to my document libraries and it isn’t super easy
  2. I don’t like how the links out to documents look. It isn’t easy to see where the links are and where they go. It could be more obvious.
  3. Please consider adding directions for your quick start guide to show people how to move through the documents more easily. It took me several hours of using the software to realize that I could right click and drag around the document. I’m so used to scrolling through the documents with my mouse wheel and then using ctrl+wheel to zoom, that the mouse wheel to zoom as default is distracting. Honestly, if you could pivot that functionality, I’d really recommend it.

 


Ambar D
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  • Lucid community team
  • December 19, 2024

Hi ​@dstringer, thank you for sharing this feedback!

We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post: