Infinite Canvas Defaulting to ON

Hey Nigel

Thanks for posting in the Lucid Community! Unfortunately what you are trying to do is not currently supported in Lucidchart. However we're always looking for ways to improve Lucidchart and your feedback is the best way for us to do that. Would you mind adding your idea to our feature request form? Ideas submitted to this form are passed on to the product development team for their consideration.

Thanks for your request and I apologize for any inconvenience this causes you.

Thanks Phillip. It never used to do this though has there been a product change recently for this to become a challange?

Hey Nigel

Thank you for the reply! After having a short discussion with our Dev Team it seems like this is something that is currently being piloted -- so the best way to ensure your voice is heard is by letting us know your thoughts through the form I've linked above. As a workaround you could create a template in which infinite canvas is turned off and use this as your Blank Document for all new documents created. 

Thanks so much for your feedback -- this is extremely valuable as we continue to make Lucidchart the best is can be for everyone! Firm handshake 🤝

Thanks for the update Phillip and having the extra internal conversation. I provided my feedback yesterday on that form. Hope it is received and reviewed.

No worries at all -- reach out anytime with additional questions or concerns!