I have several Visio stencils downloaded directly from Cisco, Dell, etc. directly that don’t seem to work in Lucid. Some of the Cisco stencils work fine, like all of the C9000 series switches. But then others like the Edge 5000 don’t work at all.
For example, this one downloaded from Corning’s website for the CCH-01U. The stencil imports fine, but it’s just blank and there is nothing there. It works fine in Visio.
Hi
Not all Visio stencils translate fully into Lucid because some contain advanced or proprietary Visio-only elements. Resaving the stencil in a newer Visio format (such as VSSX) or simplifying the file can improve import success, but unsupported object types may still result in blank or missing shapes. In those cases, manual conversion (e.g., exporting shapes as SVG) or assistance from Lucid Support may be required.
Troubleshooting tips for Visio import for Lucidchart | Community
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
