Unable to move personal folder to Team folder

Question

I am attempting to move a folder from personal documents into a Team folder, but I get this error:“You can't move folders into a Team Folder.”Why am I unable to move folders? Thanks,Jason

Humas1985 · Accepted Answer

Hi ​@jbassWhile individual documents can be moved from My Documents to Team Folders by dragging them, entire folders cannot be moved directly.Please refer to the similar topic for your reference -Move a Lucidchart document to a shared folder in Lucid | CommunityA document admin or account owner can navigate to the Compliance page of the admin panel to useDiscoveryto transfer your documents to a Team folder in bulk.Hope this helps - Happy to help further!!Thank you very much and have a great one!Warm regards

Leianne C · Answer

Hi ​@jbass, thank you for your post and ​@Humas1985for sharing resources. I’m happy to share more information about the issue you’re experiencing:Asoutlined here in the Team Folders article, regular users cannot Can move folders in and out of a team folder with Edit & Share permissions - only Account Admins and the Account Owner can do this.However, if you have Editaccess to the Team Folder, you can still movedocuments in and out of the team folder.I hope this helps. Please feel free to let us know if you have any further questions!

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