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Today marker not working Lucidspark timeline template

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Even when marker is toggled on, it does not appear on the timeline. This looks like a bug or am I doing something wrong?

Kelsey GaagAnswer

Lucidite

Hi @Aleksas,

Thank you for posting in the Lucid Community! Did you use a template to create this timeline? Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Kelsey GaagAnswer

Lucidite

Hi @Aleksas,

Thank you for posting in the Lucid Community! Did you use a template to create this timeline? Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

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G

Greenermjr

This is not working for me in one tab in Lucid Chart but is working in another Lucid chart in neighboring tab. Looks like there is def a bug in the Today Marker.

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G

Greenermjr

It was fixed when I pasted the same whole timeline again though… so is isolated.

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Leianne C

Lucid support team

Hi @Greenermjr, thank you for continuing this post! Glad to hear the issue resolved after pasting the timeline again. It sounds like you are working in Lucidchart not Lucidpsark - if the issue is persisting, would you mind sharing a brief description of what the issue is and a screenshot of your timeline to help us take a closer look? Thank you!

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