Hi ​@VJHandy, thanks for posting in the Lucid Community! Just to clarify-  you’re still able to see the tags you’ve added, but others you’ve shared the board with are not? Is that correct? Would you mind specifying the method of sharing used?

First, I recommend your collaborators try the following on their devices. Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. 

• Opening the document in a private or incognito window to help us narrow down the potential cause. For help with opening an incognito window, please see this community post.

• Connecting to a different network or disconnecting from your VPN (if applicable)

Next, if those don’t resolve the problem, I would recommend unsharing and resharing the document. In many cases involving issues with sharing, that often resolves the problem.

If nothing above resolves this, can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. This PIN is only accessible by members of the Lucid support team, so it is safe to share in this chat.

Thanks in advance for your help and patience!