Solved

Table shape - on export cells have tiny border with shadow on

Forum|Forum|2 years ago
May 27, 2024
11 replies
175 views

I’ve noticed when I turn on shadow for shapes that my table shape cells with border set to None have a tiny gray border on the export to PDF or print. Is that expected?
I would expect the shadow should only affect the shape outline and not the individual cells.

Best answer by Kelsey Gaag

Hi @adzinic,

Thank you for providing those screenshots. Could you try the following steps to see if they resolve the issue?

Try the export in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
Can you try making a copy of the document and exporting it again?
Could you try exporting your document as another file type?
Could you try disabling WebGL?

If the issue persists, please send the following information:

A description of the download settings (file type, document pages, cropping, quality, etc.) that you selected for the download.
Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

Show previous replies

Kelsey Gaag

Lucidite

Hi @adzinic,

Thank you for the reply! As mentioned previously, If shadow is added to a table without borders, it will shade the borders in the export. In order to have an outer border with no outline around the cells, you can set the line width and select no borders without the shadow feature.

I would recommend posting your feedback about this functionality as in idea in our Product Feedback section. To do this, Please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

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