I am attempting to edit a few of the org charts I’ve created on Lucidchart but now they will not load in order to open. The loading bar stops at about 80 percent and no documents will open. What is the problem? Is there something I can do? Thank you!
Hi
If your issue is no longer occurring with an incognito window/different browser, this means that it was likely caused by cookie or browser extension interference. Can you please try clearing your cache and cookies in a regular browsing session and try again? If the issue persists, I recommend disabling your extensions one by one until you determine which extension is causing the issue.
Please let me know if neither of these help!
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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