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Ashley C
Lucid support team
May 15, 2024
New feature

New Microsoft Graph integration and Copilot plugin!

  • May 15, 2024
  • 30 replies
  • 1274 views

Updated for September 2024:
The Copilot integration is now available! Refer to the 
Integrate Lucid with Microsoft Graph and Copilot article for instructions to enable this plugin and then retrieve Lucid documents and generate AI summaries of documents via Copilot.

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We are excited to announce that the Microsoft Graph integration with Lucid is now available. Refer to our Integrate Lucid with Microsoft Graph and Copilot article for information on set up and functionality. This integration will allow you to search for existing Lucid documents from the search bar on your Office 365 home page.

Additionally, we will soon be releasing a Copilot plugin. This will allow you to search for existing Lucid documents, as well as request AI-generated summaries of your docs. Keep an eye out for updates on when this will be going live!

 

Comments

February 6, 2025

Hello, I seem to be having this same issue although I have confirmed all permissions are added to my account and correct.

Micah
Lucid community team
February 6, 2025

Hi ​@Rfouts, thanks for continuing this post, and apologies for the trouble!  Just to make sure we’re on the same page, can you confirm that you’re admin account has both microsoft.directory/applications/createAsOwner and microsoft.directory/applications/create permissions?

 

Additionally, can you confirm how long ago you added these permissions? Our experience is that unfortunately, the amount of time these permissions take to go into effect can be unpredictable. Are you still seeing this issue? 

February 6, 2025

@Micah Thank you for the reply. It does seem the issue was the amount of time. I added earlier today and the integration just went through. Thank you anyway!

Micah
Lucid community team
February 6, 2025

@Rfouts My sincere apologies for the confusion! Very glad to hear that it’s working as expected now. Please let us know what we can to do keep supporting your work!

February 25, 2025

Morning

I have tried this as a global admin and even with a custom role with those specific permissions and still fails to create the connector. Is there anything else I can try? I work with App Registrations and Enterprise apps all the time 

Kelsey Gaag
Lucidite
February 28, 2025

Hi ​@PaulK, thank you for the reply! Can you provide a screenshot of the error message you see? Have you been able to create a connector in the past?

May 5, 2026

Updated for September 2024:
The Copilot integration is now available! Refer to the 
Integrate Lucid with Microsoft Graph and Copilot article for instructions to enable this plugin and then retrieve Lucid documents and generate AI summaries of documents via Copilot.

-----------------------------------------------------------------------------------------------------------------------


We are excited to announce that the Microsoft Graph integration with Lucid is now available. Refer to our Integrate Lucid with Microsoft Graph and Copilot article for information on set up and functionality. This integration will allow you to search for existing Lucid documents from the search bar on your Office 365 home page.

Additionally, we will soon be releasing a Copilot plugin. This will allow you to search for existing Lucid documents, as well as request AI-generated summaries of your docs. Keep an eye out for updates on when this will be going live!

 

@Ashley C 
Hi, we have successfully added the Graph connector, and it has finished Syncing but no Lucid chart maps show up when i search via O365. Connection State says “Ready” and Type is “Synced”.
I am and Admin in Lucid and have access to all maps and can’t get any to show up. I had a user who is a View only but access to all maps and he couldn’t get any to show up. What am i missing?

Leianne C
Lucid support team
May 8, 2026

Hi ​@GlenC, thank you for continuing this thread. Could you please clarify what you mean by “have access to all maps”? Only Lucid documents from your Documents or Shared with me menus will appear; documents in team hubs won't be searchable from Office 365. Are you trying to search for documents in these locations? Please note that Lucid document search results will also appear only under the "All" tab in Office 365. 

Hope this helps. Please feel free to let us know if you have any questions! 

August 25, 2026

My MS Graph integration has been stuck in a state of “Syncing” for a week now. Should I disconnect and try again? 

 

Leianne C
Lucid support team
August 28, 2026

Hi ​@rwelton, thank you for continuing this post and sorry to hear that the integration is stuck in syncing for you. I’ve shared this with our development team for further investigation and will update this thread as soon as I have more information. 

Please let me know if you have any additional questions in the meantime!