New Microsoft Graph integration and Copilot plugin!

Found it, thanks. but now I get the same error “

Failed to create external data connection”

Hi all, thank you so much for your patience as we investigate this issue. After escalating and working with Microsoft, one possible cause might be that the admin setting up the integration might not be scoped to have the ability to create app registrations, which would lead to this error. If you are willing to join a call with our team to verify if this is the case, please PM me to set up time - we’d be incredibly grateful!

Hi Micah,

In our case I’m one of the global admins setting up this integration, I’ll PM next week if I’m able to get some time.
The “Enterprise Application” and “Service Principal” were both created automatically by the process, but we still received the same “failed to create external data connection”:

 

Lucid Graph Connector App automatically created with these permissions and “Admin Consent” has been granted:

ExternalConnection.ReadWrite.OwnedBy

Application f431331c-49a6-499f-be1c-62af19c34a9d
Allows the app to read and write external connections without a signed-in user. The app can only read and write external connections that it is authorized to, or it can create new external connections.

ExternalItem.ReadWrite.OwnedBy

Application 8116ae0f-55c2-452d-9944-d18420f5b2c8
Allows the app to read and write external items without a signed-in user. The app can only read external items of the connection that it is authorized to.

User.Read.All

Application df021288-bdef-4463-88db-98f22de89214
Allows the app to read user profiles without a signed in user.

User.Read

Delegated e1fe6dd8-ba31-4d61-89e7-88639da4683d
Allows users to sign-in to the app, and allows the app to read the profile of signed-in users. It also allows the app to read basic company information of signed-in users.

Oh, very odd... I do create app registrations all the time, so just based on that I was confused.
I added both of those roles to my account temporarily, and everything worked.

Thank you so much!

Hi Brandon, thanks for getting back to me - that’s great news! Apologies for the confusion, and thank you so much for your support and patience as we looked into this with Microsoft. Please don’t hesitate to reach out if you continue to experience any issues. 

Hello all!

I have assigned the pertinent permissions to my global admin account.  The application was “added” as has been said before, but I’m still getting the error about external connection.  I have tried both in my normal browser and in an incognito window, with the same results.  I added the permissions about 20 minutes ago now, and still getting the same error.

Any other ideas?

Hi @GarlandTech, thanks for continuing this post! My sincere apologies that you’re experiencing this too. It is our experience that unfortunately, the amount of time these permissions take to go into effect can be unpredictable. Are you still seeing this issue? 

If so, would you be willing to hop on a call with our product team so we can more closely assist you? If so, please DM me with a few times that you’re available, and I can arrange the call. 

@Micah I can report that today it worked.  I had a slight feeling that timing may have been an issue, but had given it about an hour, and no go.  Today it’s linked!  

Thank you!

@GarlandTech Thank you so much for letting me know. My sincere apologies for the delay and confusion - very glad to hear that it’s working as expected now!