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Monday.com integration in Lucid - "We couldn't sync your data" error

  • January 14, 2026
  • 3 replies
  • 41 views
P
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Very similar to this post which didn’t really resolve: Monday.com integration: "We couldn't sync your data" | Community

The integrations in place, the authorisation is in place - I can choose the Monday.com item but as soon as the item is on the Lucid board, the info in the item doesn’t render and I get the red icon and “We couldn’t sync your data. Click to try again.”

I have tried this on:

  • An existing board
  • A new board

     

I have used normal and Igocnito mode. As you can see its saying ‘Bad Gateway’ when I click the red icon to retry. 

Thanks,

Pete

Best answer by alison cheney

Hi ​@Peter.Gibbins,

I have good news! Our development team has let me know that the issue should now be resolved. Everything is fully deployed and Monday.com cards seem to be working in all regions! I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

Comments

alison cheney
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  • alison cheney
  • Lucid community team
  • January 16, 2026

Hi ​@Peter.Gibbins,

Thank you for posting in the Lucid Community, and I apologize for how this may be impacting your workflow.

I believe you have identified a bug, and I have reported this to our development team. I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

    alison cheney
    Forum|alt.badge.img+8
    • alison cheney
    • Lucid community team
    • March 19, 2026

    Hi ​@Peter.Gibbins,

    Our team is still actively working on this bug, and I don’t have an update to share just yet. I know this can be frustrating, and I really appreciate your patience in the meantime. I’ll be sure to follow up as soon as we have more information! 

    alison cheney
    Forum|alt.badge.img+8
    • alison cheney
    • Lucid community team
    • Answer
    • April 8, 2026

    Hi ​@Peter.Gibbins,

    I have good news! Our development team has let me know that the issue should now be resolved. Everything is fully deployed and Monday.com cards seem to be working in all regions! I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

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