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Monday.com integration in Lucid - "We couldn't sync your data" error

  • January 14, 2026
  • 1 reply
  • 24 views

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Very similar to this post which didn’t really resolve: Monday.com integration: "We couldn't sync your data" | Community

The integrations in place, the authorisation is in place - I can choose the Monday.com item but as soon as the item is on the Lucid board, the info in the item doesn’t render and I get the red icon and “We couldn’t sync your data. Click to try again.”

I have tried this on:

  • An existing board
  • A new board

     

I have used normal and Igocnito mode. As you can see its saying ‘Bad Gateway’ when I click the red icon to retry. 

Thanks,

Pete

Best answer by alison cheney

Hi ​@Peter.Gibbins,

Thank you for posting in the Lucid Community, and I apologize for how this may be impacting your workflow.

I believe you have identified a bug, and I have reported this to our development team. I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Comments

alison cheney
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  • Lucid community team
  • Answer
  • January 16, 2026

Hi ​@Peter.Gibbins,

Thank you for posting in the Lucid Community, and I apologize for how this may be impacting your workflow.

I believe you have identified a bug, and I have reported this to our development team. I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.