The diagrams and shapes not rendering correctly.
Solved
Lucidchart not rendering shapes correctly
Best answer by Zuzia S
Hi
Thanks for your post! WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post.
Additionally, could you try opening your document in a private or incognito window, as well as connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.
Let me know if this helps!
+5Hi
Thanks for your post! WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post.
Additionally, could you try opening your document in a private or incognito window, as well as connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.
Let me know if this helps!
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