Lucid Org Chart - Reports deleted

Hi, 

it does persist in a copy, the screenshot/video above is a duplicate of the original doc. It had conditional formatting on it, and I tried repeating the steps after removing all the conditional formatting and still came across the same issue. 

Hi ​@rvassilatos, 

Thank you for clarifying! Do you mind sharing a document support pin so I can take a closer look at the issue?

what’s the best way to provide you the support pin?

​@rvassilatos, 
You can provide it here in the thread! It is only accessible by our support team, regular users are not able to use it so it is safe to share in it in the Community. However, if it makes you more comfortable,  you can private message me the pin!

Hi, 

here is the support pin - duDib2TLzvkvuI172829853

It seems to only be happening with one of the roles (that i can tell at least). I’ve put a big arrow to it. Let me know if it’s best to hop on a call.

Thank you ​@rvassilatos, I have passed this info along to our development team. It looks like a this is a bug, and our team is looking into it. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.