Hi,
I have an org chart with some shapes that are ‘open’ and marked as such. For one of these shapes, when I filled in the person’s role, everyone in that person’s org disappeared. I removed all conditional formatting from that shape (although i didn’t have an issue with it on the others), and still had the same issue. Since I was on a time crunch i just created a new shape, but wondering what went wrong.
i captured a video below removing all the names. When i change the ‘open’ to a name it splits the org chart. However, in the original board, nothing split it just disappeared